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Business Process Management

Business Process Development

We have extensive experience managing back-office and contact center services for enterprise organizations. Our solutions are designed to enable accelerated growth while ensuring operational excellence and customer satisfaction.

At Agiles, we understand that business process management is essential to achieving long-term success. That's why we offer comprehensive BPM services that are tailored to meet the unique needs of each of our clients. Our team of experts will work with you to identify areas of improvement, streamline your processes, and maximize efficiency. With our state-of-the-art technology, you can rest assured that your business will be running at peak performance. We pride ourselves on delivering exceptional results and providing unparalleled customer service. Let us help you take your business to the next level with our top-notch BPM services.

Agiles specializes in developing AI chatbots and virtual assistants that can help businesses automate their customer interactions and improve their customer experience. OurMate AI chat / VoiceBots and virtual assistants can handle a variety of tasks, from answering customer queries to providing product recommendations and processing orders. We use the latest natural language processing (NLP) and machine learning (ML) technologies to create conversational experiences that feel natural and intuitive to customers. With our conversation AI services, businesses can save time and resources while delivering a seamless and personalized customer experience.

Conversational AI

Our 24/7 tech support services are designed to help businesses provide their customers with round-the-clock support for their products and services. We offer a range of support options, including phone, email, and chat support, as well as self-service support through knowledge bases and FAQs. Our team of experienced support agents is available 24/7 to help customers with their technical issues and provide them with the support they need across Microsoft, oracle, server management etc . We use the latest technologies to ensure that our support services are fast, efficient, and reliable, and we work closely with businesses to customize our services to meet their unique needs. With our 24/7 tech support services, businesses can ensure that their customers always have access to the help they need, whenever they need it.

Our content management support services are designed to help businesses manage their digital content more efficiently and effectively. We offer a range of services, including content creation, content curation, content optimization, and content distribution. Our team of experienced content managers works closely with businesses to understand their content needs and develop customized content strategies that align with their business goals. We use the latest content management technologies to ensure that our services are fast, efficient, and reliable, and we work closely with businesses to ensure that their content is always up-to-date and relevant. With our content management support services, businesses can improve their online presence and engage with their customers more effectively.

Our excellent customer service is designed to help businesses provide their customers with a seamless and personalized experience. We offer a range of customer service options, including phone, email, and chat support, as well as social media support and self-service support through knowledge bases and FAQs. Our team of experienced customer service agents is available to help customers with their queries and provide them with the support they need. We use the latest customer service technologies to ensure that our services are fast, efficient, and reliable, and we work closely with businesses to customize our services to meet their unique needs. With our excellent customer service, businesses can build strong relationships with their customers and improve their overall customer satisfaction.

Our RPO (Recruitment Process Outsourcing) services are designed to help businesses streamline their recruitment process and find the right candidates for their open positions. We offer a range of RPO services, including sourcing, screening, and interviewing candidates, as well as managing the hiring process from start to finish. Our team of experienced recruiters works closely with businesses to understand their recruitment needs and develop customized recruitment strategies that align with their business goals. We use the latest recruitment technologies to ensure that our services are fast, efficient, and reliable, and we work closely with businesses to ensure that they find the right candidates for their open positions. With our RPO services, businesses can save time and resources while improving their recruitment process and finding the best talent for their organization.

Our Value Addition

Partnering with Start-ups, SMBs, and Fortune 500 companies to deliver innovative Digital Solutions

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SMB

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Enterprise

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